Privacy Policy

Effective Date: 09 July 2024

Introduction

The Vancouverok (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://vancouverok.com, and your rights in relation to that information.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

  • Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site.
  • Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
  • Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Create and manage your account.
  • Process your transactions and send you related information, including purchase confirmations and invoices.
  • Email you regarding your account or order.
  • Increase the efficiency and operation of the Site.
  • Monitor and analyze usage and trends to improve your experience with the Site.
  • Notify you of updates to the Site.
  • Offer new products, services, and/or recommendations to you.
  • Perform other business activities as needed.

Disclosure of Your Information

We do not sell, trade, rent, or otherwise share your personal information with third parties without your consent, except in the following circumstances:

  • By Law or to Protect Rights: If we believe release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on our Site. You are advised to review this Privacy Policy periodically for any changes.

Confidentiality Statement

At The Vancouverok, we value your privacy and confidentiality. We are committed to maintaining the confidentiality of any information that you provide to us.

  • Non-Disclosure: All data received from users will not be shared with any third party without the user’s explicit consent, unless required by law.
  • Data Protection: We employ industry-standard security measures to protect your data from unauthorized access, disclosure, or misuse.
  • Access Restriction: Access to personal data is restricted to authorized personnel only and is protected by secure passwords and user logins.
  • Data Retention: We will retain your personal data only for as long as is necessary for the purposes set out in this policy or as required by law.
  • User Control: Users have the right to access, update, and delete their personal data by contacting us directly.

By using our website, you acknowledge that you have read and understood our Privacy Policy and Confidentiality Statement, and agree to the collection, use, and disclosure of your information as described.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

The Vancouverok
[email protected]